Quote in Action: Integrity
Integrity - Always honest, upright conduct
Just being honest is not enough. The essential ingredient is executive integrity." - Philip Crosby
In some cases, the most effective leadership trait you can display is silence. Silence that honors the parties involved in a situation is truly golden. Silence also assists in the listening process, a key component to successful communication. So pull silence out of your toolkit as a first choice, rather than a second or third choice.
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